Shipping Policy

Thank you for visiting and shopping at www.friendhof.com.

The following terms and conditions constitute our Shipping Policy.

1. Shipment Processing Time: All orders are processed within 2–5 business days.

Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated

and displayed at checkout. Shipping time depends on product availability and

delivery destination. Shipping times are estimates, not guarantees.

Shipping Method Estimated Delivery Time & Shipment Cost

Standard Shipping 5–7 business days- Calculated at checkout or Free

Expedited Shipping 2–3 business days- Calculated at checkout

Overnight Delivery 1 business day- Calculated at checkout

NOTE: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

3. Shipment to P.O. Boxes or APO/FPO Addresses: www.friendhof.com ships to addresses

within the United States, U.S. Territories, and APO/FPO/DPO addresses.

4. Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation

email once your order has shipped containing your tracking number(s). Tracking

numbers will be active within 24–48 hours.

5. Delivery: Delivery is handled by third-party carriers, and options may vary.

6. Customs, Duties, and Taxes: www.friendhof.com is not responsible for any customs and

taxes applied to your order. All fees imposed during or after shipping are the

responsibility of the customer (including tariffs and taxes).

7. Damages: www.friendhof.com is not liable for products damaged or lost during shipping.

If you received your order damaged, please contact the shipment carrier to file a

claim. Please save all packaging materials and damaged goods before filing a claim.

By completing your purchase, you acknowledge and agree to this policy.